Shipping Policy

Thank you for choosing ShroomsRUs.co.uk for your mushroom mycology needs. We are committed to providing you with a seamless shopping experience, including prompt and reliable shipping services. Please review our shipping policy to understand the details of the shipping process:

1. Order Processing:

• All orders are processed within 24 hours of payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Timeframe:

• Once your order has been processed, please allow 1-3 business days for shipping.
• Shipping times may vary based on your location and the current volume of orders.

3. Shipping Methods:

• We offer standard shipping for all orders.
• Expedited shipping options may be available at an additional cost, and you can select your preferred shipping method during the checkout process.

4. Shipping Partners:

• ShroomsRUs.co.uk partners with reputable courier services to ensure the timely and secure delivery of your orders.
• You will receive a shipping confirmation email with tracking information once your order has been dispatched.

5. Shipping Rates:

• Shipping rates are calculated based on the weight of your order and your location.
• The shipping cost will be displayed during the checkout process before you complete your purchase.

6. International Shipping:

• We currently only offer shipping within the United Kingdom.
• For international customers, please contact our customer support for special arrangements.

7. Delivery Issues:

• If you encounter any issues with the delivery of your order, please contact our customer support team at support@shroomsrus.co.uk.
• We will investigate the issue promptly and work towards a satisfactory resolution.

8. Address Accuracy:

• It is the responsibility of the customer to provide accurate and complete shipping information during the checkout process.
• ShroomsRUs.co.uk is not liable for orders lost or delayed due to incorrect shipping information provided by the customer.

9. Shipping Updates:

• Stay informed about your order’s shipping status by checking the tracking information provided in the shipping confirmation email.
• For additional assistance, feel free to reach out to our customer support team.

10. Holiday Delays:

• During peak seasons or holidays, there may be delays in shipping. We appreciate your understanding and patience during such times.

By placing an order on ShroomsRUs.co.uk, you agree to abide by the terms outlined in this shipping policy. If you have any questions or concerns, please contact our customer support team at support@shroomsrus.co.uk. Thank you for choosing ShroomsRUs.co.uk for your mushroom mycology needs!